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1. Leadership, project management and communication
These are necessary skills to execute large-scale projects, although commonly they are not as developed as the technical capabilities of an IT team.
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2. Empathy
It’s not just about being a good programmer: IT team members must be good at listening and understanding the perspectives of others, while their attention should be focused on addressing and fulfilling the client’s needs.
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3. Continuous learning
Technology systems evolve constantly, so the members of an IT team should never stop updating their knowledge, and training and further expanding their skills.
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4. Teaching
The leaders of IT teams should train and mentor new talents in the use of technology.
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5. Strategic capacity
Software configuration decisions and data security are some of the most important tasks of an IT team: they are of strategic importance to a company and vital to face the competition.
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6. Conflict management and emotional intelligence
Team work requires mastering emotions, controlling frustration, and knowing how to communicate assertively.
Source: shrm